Chigwell School seeks to appoint an experienced Swim Manager to take on our Swim Scheme of 600+ pupils. A part time post (24 hours) all year round start date mid-late June 2025.
MAIN DUTIES
• To act as the chief point of contact for communication with parents regarding all Swim School activities.
• To maintain consistently high-class occupancy levels and work with the Operations Manager to ensure the most efficient use of pool space and time available.
• To ensure all swim activities are conducted in line with Swim England guidelines and in accordance with the H&S, Safeguarding and Child Protection policies laid down by Chigwell School and Chigwell School Sports Centre.
• To be familiar with and always abide by the Normal Operating procedures and Emergency Action Plan at Chigwell School Sport and Wellness Centre.
• To ensure the highest possible customer service standards are implemented for all users and visitors to the Centre.
• To work with the HR Department with recruiting Swim School staff.
• To manage staff rotas, enrolment, maintaining awards stock and other administrative duties.
• Where necessary, to cover the teaching of Swim School lessons due to staff absence.
• To undertake any necessary training to maintain qualifications and attend additional training sessions as requested.
• To meet with the Sports Centre Manager and swimming instructors as and when required.
• To work with the Assistant Manager and Sales Manager to ensure promotion and selling of spaces is paramount to the operations success.
• To attend outreach and community events as required to promote the activities with the Sales Manager
• To lead on retention of the Swim School programme and manage accordingly.
• To ensure all courses and activities are programmed within the centres online management system (i.e Gladstone)
• To produce reports as required to the Sports Centre Manager to include occupancy, retention, and income vs costs.
• To carry out any other related duty, requested by your line manager.
PERSON SPECIFICATION
SKILLS AND ABILITIES
• Excellent verbal and written communication skills
• A reliable, enthusiastic and motivated individual with a flexible approach to work
• Ability to work without supervision as part of a team.
• The drive to provide exceptional customer service.
• Willingness to undertake relevant training.
QUALIFICATIONS AND EXPERIENCE
• A Level 2 Teaching Swimming Qualification is essential.
• Experience in a leisure management environment
• Proven track record of efficient administration and effective team management.
HOURS OF WORK
• Part time, 24 hours per week, all year round.
• Working hours to fit the needs of the programmes to include evenings, weekends and school holiday periods
CONFIDENTIALITY
The successful candidate must maintain the confidentiality of information regarding the School, its staff and its business. Information must not be communicated to other persons either in or outside the School except in the recognised course of their duties.
CHILD PROTECTION
The post-holder’s responsibility for promoting and safeguarding the welfare of children and young persons for who he or she is responsible, or with whom he or she comes into contact will be to adhere to and always ensure compliance with the School’s Safeguarding and Child Protections Policy. If in the course of carrying out the duties of the post the post-holder becomes aware of any actual or potential risks to the safety or welfare of children in the School he or she must report their concerns to the Designated Safeguarding Lead or to the Headmaster.